Buy Business Software Like You Buy Bread: Avoid the Trap You Might Not Know...
In the US, we spend $3 billion dollars annually developing business software. But how much do we spend implementing it, buying it, configuring it…and failing at it? Broadly, a business has two...
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What is CRM?
Customer relationship management (CRM) has become a bloated term that seems to mean, “spend a lot of money implementing expensive technology to collect data about your customer and then yell at your...
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3 Ways a Customer Relationship Management System Can Help You Grow Your...
In the first part of our execution series, we covered the importance of business process automation, or the value of focusing your efforts internally, to achieve business success, but in this part, we...
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Four Ways We Connect the Dots
In our businesses we spend a lot of time seeking understanding: what is the right number of prospects to convert to customers? Have we made our inventory management process as efficient as it needs to...
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How to Take Charge of Rapid Software Development
Rapid software development appeals to entrepreneurs and corporate executives alike for its promise of quickly exploiting a perceived market opportunity. Speed for the sake of taking advantage of market...
View ArticleCustomer Development Provides the Right Questions to Get the Right Answers
75% of new products and services fail, according to Clayton Christensen in his book, The Innovator’s Solution. It doesn’t have to be that way if your target customers become your learning laboratory...
View ArticleHow to Develop a Minimum Viable Product
The concept of the Minimum Viable Product has gained traction as a valuable tool to help improve the probability for success for new product launches and startups centered around a new product or...
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The Great Business Plan Hoax
Imagine you could develop a new business plan by quietly working in your office for a few days. The result would be a wonderful plan, the product of your best thinking. Logically written, thoroughly...
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What Four-Year-Olds Taught Me about Success of a Team
Achieving success of a team can be a daunting task. It certainly is in my job – especially my first job. I have two young children and my job before my job is to get them to pre-school. Every morning...
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CRM Software Adoption: What You Need to Know to Get It
We know one business leader who became so frustrated by the challenge of having his sales team use a CRM system that he began referring to them as “sales pukes” and announced that the way to solve his...
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